Privacy Policy

Privacy Policy – Unika Design ApS

At Unika Design ApS (“Unika Design,” “we,” or “us”), we take data protection and privacy seriously. This Privacy Policy describes how we collect, use, and protect your personal data when you interact with us – in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller and Contact

Unika Design ApS
VAT: DK44163578
Email: info@unikadesign.com
Office: Rebekkavej 59, 2900 Copenhagen, Denmark

2. Collection of Personal Data

We collect personal data when you interact with our website or services, for example by:

  • Filling out a contact form

  • Subscribing to our newsletter

  • Participating in competitions or events

  • Creating or managing a customer account

  • Making a purchase or request for return/replacement

Personal data may include: name, address, delivery address, email, phone number, and payment details.

Payment data: Payment details are processed by our partners NETS A/S and Dandomain OnPay, who act as independent data controllers for payment transactions.

3. Purpose of Processing

We use your data for purposes such as:

  • Delivering products and handling returns/complaints

  • Managing your account and customer service inquiries

  • Sending order and delivery confirmations

  • Sending newsletters and marketing (only with your prior consent, unless otherwise permitted by law)

  • Competitions and campaigns

  • Collecting reviews of unikadesign.dk

  • Complying with legal obligations (e.g., bookkeeping laws)

  • Improving our website and services through statistics and analytics

4. Sharing of Data

We do not sell or share your personal data with third parties, except:

  • When necessary for delivery (carriers, logistics partners, suppliers)

  • When required by law or public authorities (e.g., police)

  • In the event of company restructuring or sale, in compliance with GDPR

5. Use of Data Processors

We use trusted partners (e.g., newsletter providers) that act as data processors. They process data only on our behalf and according to our instructions, under GDPR-compliant agreements.

6. Transfers Outside the EU/EEA

Some partners (e.g., Google, Microsoft) may process data outside the EU/EEA. Transfers only occur:

  • To countries deemed “adequate” by the EU Commission, or

  • With appropriate safeguards such as the EU Commission’s Standard Contractual Clauses.

7. Retention of Data

We keep your data only as long as necessary for the purposes stated above. For purchases, we typically retain data for up to 24 months after delivery (unless longer storage is required by law). Data may be anonymised for statistical use.

You may unsubscribe from newsletters at any time using the link provided.

8. Cookies

We use cookies on our website. See our Cookie Policy for more information.

9. Security

We use technical and organisational measures to protect your data from accidental or unlawful destruction, loss, alteration, or unauthorised access.

10. Your Rights

You have the right to:

  • Access your data

  • Correct or delete your data

  • Object to or restrict processing

  • Data portability (receive your data in a commonly used format)

  • Withdraw consent at any time (without affecting prior lawful processing)

Requests can be made to info@unikadesign.com.

11. Right to Withdraw Consent

If you have given consent (e.g., to receive newsletters), you can withdraw it at any time. We will then delete your data unless another legal basis applies.

12. Links to Other Websites

Our website may link to third-party sites (e.g., YouTube). We are not responsible for their content or data practices.

13. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

14. Complaints

If you have questions or complaints, please contact us at info@unikadesign.com.
You also have the right to file a complaint with your local data protection authority. In Denmark, this is:

Datatilsynet
Borgergade 28, 5., DK-1300 Copenhagen K